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To CEO of Everbuying

We purchased two of your 301 405nm 5mW Focusing Blue Laser Pointer Pen (5000m Beam 1 x 18650 Battery) Neither of them work properly. I put brand new completely charged 18650 batteries that I tested in two other flashlights, and all we can get from your laser is a VERY, VERY faint blue light that we have to almost put our finger in front of the lens to even see. I tried taking a picture of the light, but it is so faint, it does not even show in a Photograph. These came in from separate orders and in separate bags, and neither works any better than the other. We waited all this time just to be sent defective equipment. This is not a laser at all. And especially with an 18650 battery.

We either want a replacement or a complete refund, and a mailer to send you back these defective items. Please get back to us immediately. I have attached both receipts, and a picture of the Lasers sitting on their envelopes. Here is link to your selling page. http://www.everbuying.net/product661697.html?utm_source=shareasale&utm_medium=shareasale&utm_campaign=shareasale

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karry123
#1209612

Dear customer,

Thank you for your message.

We are sincerely sorry for any inconveneince caused.

We are sorry to hear you've had difficulties to reach us. Our customer service is available 24/7 on the livechat and via the tickets.

We reply to all tickets within 24 hours.

Everbuying offers 30 days money back warranty to return the products to us for a refund or exchange . To know more about it, please review our warranty and return policy on our website:http://www.everbuying.net/m-article-id-16.html. As for your issue, please kindly tell us your order number to our support center in this link:http://www.everbuying.net/m-article-id-12.html Please rest assured that we will do our best to solve your issue to your satisfaction.

Thank you for your cooperation. Best regard, Everbuying.com

Anonymous
Philadelphia, Pennsylvania, United States #1188988

everbuying them are scams, do not buy a everbuying, or lose your money

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