I ordered 2 drones.
One arrived that had been packaged and shipped in paper bubble wrap. Needless to say the retail package and the product was damaged.
I sent photos to Everbuying. At first they were like oh so sorry but didn't address what they were going to do to correct this problem. When I did in the next email, they told me that because I didn't buy insurance, I would have to send them 20 dollars for a replacement.
Now wait just a friggin' minute. IF I had known that they were going to package my product in bubble wrap and not a box, I would not have purchased the product, let alone insurance.
I did nothing wrong here. I ordered and paid for two drones.
Are they that *** that they think a layer of bubble wrap is enough protection? I am not paying for their stupidity.
I am insulted that they expect me to pay for the replacement. Never happen in the US. Maybe it's time we rethink what we are doing!