NeverBuing. Never again
Pre-ordered Ulefone Paris from this store.
1. They delayed the shipping of for more than 2 weeks
2. Customer service failed to respon in 24 hours as promised. I waited something like a week for first response.
3. Customer service lied about the reason of delay. I've contacted the manufacturer and they said that they delayed supply of this store. And customer service asked me for 10-15 days of "additional quality check". WTF?
Okay, i've waited for this time..
4. Finally, almost a month late they've send me the item, but after more than a week of waiting it was returned to the sender! Not even received the customs! WTF?
So, I've wasted enough time. I've opened a PayPal dispute, trying to get my money back or force the reseller to send the item with expedited shipping.
5. First, they said "You've opened a dispute, so we no longer can ship the item". Okay, return the money!
After that customer service lied again, trying to convince me to close the PayPal dispute before the refund knowing perfectly, that I wouldn't be able to reopen it again by PayPall policies. They said we can not process refund, while the dispute is opened! What a ***? I refused. And finally they returned the money.
1. Almost 2 month of wasted time with no smartphone, which is essential for my job. (my broken)
2. Lies and cheating from everbuying.net
3. Got my money refunded.
4. Order on onther site another smartphone! Not Ulefone this time!
5. + having spam about wholesales from everbying.net.
This reviewer shared experience about problem with delivery and wants this business to read this review and look into the issue (if any). The author is overall dissatisfied with Everbuying. The most disappointing about ulefone paris from Everbuying was poor communication, poor delivery and lies from customer service Reviewer wants customer support to reach out to him or her ASAP for further discussion of this matter.
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