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I purchased two Meizu M2-note phones on September 29th.

I chose the "expedited shipping" option, but the package arrived 16 days after the order was made, instead of 2-7 business days, as was promised on Everbuying.com.

Both phones were set with a default Chinese menus (in spite of the company's promise that "All products with menus are shipped with English menu set by default").

Worse, the phones didn't work properly.

Both devices were unable to download any software, either from Google Store or even from Meizu.com.

I struggled to resolve the problem but the phones arrived without any form of an English manual.

Instead, the boxes contained a few instructions in the Chinese language.

I then submitted a ticket at Everbuying's customer support system, asking for an English manual to be sent to me.

I've got a polite response, directing me to check the product description and the company's warranty information page.

I had to contact Meizu.com for an advise, since from that point, Everbuying's customer service became unresponsive to any of my inquiries.

On October 25th, 10 days after I requested an English manual for the Meizu M2-note phones, I eventually received it (as an attachment for a ticket).

Apparently, this manual is for a different kind of phone ("GSM/GPRS Digital Mobile Phone").

The Brand name MEIZU was not mentioned anywhere in the manual.

Everbuying's customer service is the worst I have ever experienced.

Shipments are delayed. Devices are defected. No technical support or even an English manual are available.

And they do not respond to inquiries.

Stay away from this store!

This person wrote the review because of poor customer service of meizu m2 note from Everbuying and attached a photo. Reviewer claimed that he or she lost $320 and wants Everbuying to issue a partial refund.

The author asks this business to immediately contact him/ her to briefly discuss his/ her negative experience with the company.

We collected other reviews about products and/or services offered by Everbuying for you to read. This information may help you with your purchase decision.

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karry123
#1211494

Dear customer,

Thank you for your post.

We are sincerely sorry for any inconvenience caused.

Our customer service is available 24/7 on the live chat and via the tickets.

We reply to all tickets within 1 business day.

For your issue, we will check it for you.

Could you please tell us your order number on our support center in this link? http://www.everbuying.net/m-article-id-12.html Everbuying.net is committed to ensuring that each of our customers is satisfied.

Thank you for your assistance.Best regard, Everbuying.net

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