Not resolved
2.3
Details
Customer service
Privacy and Data Security
Product or Service Quality
Warranty
1 comment

I ordered from everbuying and I got the phone two weeks late eventhough it was said 5-6 days to receive. the phone took a two days to start working, the booklet has no specific instructions . the English is not understandable. so we have to just guess and do our own working instructions. not good.

The phone looks ok and has a lot of features. the internet took a long time to work and the battery lasts a few days if it is not used too much.

The phone turns off ina few seconds. I dont understand how it works.there is no instrucitons

Reason of review: Not as described.

Preferred solution: Let the company propose a solution.

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Anonymous
#875109

Dear customer,

We very much regret that the issue has occurred and want to offer our sincerely apologize.We stand behind every item we sell so the customer can contact us for the exchanged. If he still wants to keep it we will work out some other accommodation.

Please provide us your order number, we help you for the problem.

Our goal is that every customer is completely satisfied with their order.

Kindly

Everbuying Customer Service Manager

aftersale01@everbuying.com

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