2 comments

Adminstrator(gina)?At :08/30/2013 06:02:36 PM

Dear chrs ,

Thanks for your message

I have known that you are not satisfied with the item you received .

Could you please tell me the main problem in detail with your tablet ?

We would be pleased to resolve this problem for you .

We wish your cooperation and support .

Best wishes

Gina

chrs coleman?At :09/03/2013 10:27:53 AM

i plugged the micro usb into the port...it would not charge....the port is completely loose...i need a new tablet it is completely broken...the usb port is broken ( not the charger)...please exchange

Adminstrator(carrie)?At :09/04/2013 11:05:08 PM

Dear chrs

Thanks for your reply,are you willing to return it back for exchange?We can offer you the address to send it back but the postage we cannot afford.

Thanks for your understand and support.

carrie

chrs coleman?At :09/06/2013 03:58:25 PM

its 90 dollars for shipping for usps i dont know what to do

chrs coleman?At :09/06/2013 06:13:44 PM

Priority Mail Express International™ Flat Rate Boxes

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(Calculate Guaranteed Date)

USPS-Produced Box: 13-5/8" x 11-7/8" x 3-3/8" or 11" x 8-1/2" x 5-1/2"

Maximum weight 20 pounds.

3 - 5 business days

$79.95

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Product Selected

Priority Mail Express International™ Flat Rate Boxes

Scheduled Delivery Day3 - 5 business days Post Office Price$79.95 Online Price$79.95

chrs coleman?At :09/06/2013 06:14:32 PM

Priority Mail Express International™ Padded Flat Rate Envelope

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USPS-Produced Envelope: 12-1/2" x 9-1/2"

Maximum weight 4 pounds.

3 - 5 business days

$44.95

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Product Selected

Priority Mail Express International™ Padded Flat Rate Envelope

Scheduled Delivery Day3 - 5 business days Post Office Price$44.95 Online Price$44.95

Adminstrator(carrie)?At :09/07/2013 09:37:38 PM

Dear chrs

Thanks for your reply,could you send this to our US warehouse address if you think the postage is too high.We can offer you the address but we cannot afford the postage for you to do it.

Thanks for your understand and support.

carrie

chrs coleman?At :09/12/2013 12:56:23 PM

yes i will ship to usa can u offer me the address and shipping info

chrs coleman?At :09/12/2013 12:56:55 PM

i was going to ship today i am holding please provide info for usa shipping thank you

chrs coleman?At :09/12/2013 12:59:32 PM

i will pay for shipping to usa ship center no problem!

Adminstrator(carrie)?At :09/12/2013 11:13:52 PM

Dear chrs

We would be grateful if you could return all of the accessories back to us, such as the manual, TF card, mains charger, USB cable, battery, and any other relevant items that were in the original packaging.

You can send the item back to us using flat rate shipping which is the cheapest delivery option available.

Please note our address:

Mr. Jack Cheung

PO box 30490

Staten Island

NY 10303

usa

1. Please write the order no, your contact information and a detailed description of the problem on a note (this is very important) so that we are able to process the returned item as soon as it arrives.

2. Please use flat rate shipping to return the package, and not a courier such as DHL, FedEx, TNT or UPS.

3. After you have dispatched the item, please contact us and provide us with the tracking no. of the item.

Best regards

carrie

chrs coleman?At :09/13/2013 04:28:41 AM

thnks

chrs coleman?At :09/13/2013 07:26:33 PM

i have sent it usps 9114 9011 2308 6390 5905 86

chrs coleman?At :09/13/2013 07:26:52 PM

please update u recieved tracking

Adminstrator(elaine)?At :09/15/2013 10:27:45 PM

Dear chrs,

Thanks for your message ,

We will wait for the return package and arrange shipment for you .

If any problem,please do not hesitate to contact us.

Best regards,

Elaine

chrs coleman?At :09/19/2013 09:27:27 AM

it has been delivered to ny 4 days ago

Adminstrator(elaine)?At :09/20/2013 03:13:25 AM

Dear chrs ,

Thanks for your message ,

For the item CES1023 ,are you need refund or reship it ?

If any problem,please do not hesitate to contact us.

Best regards,

Elaine

chrs coleman?At :09/20/2013 02:41:29 PM

reship and i accidently sent in the 32 gb sd disk can you reship a 32 gb sd card as well? or ship back the one i left in the tablet.

Adminstrator(elaine)?At :09/22/2013 07:21:45 PM

Dear chrs,

Thanks for your message ,

Are you means you have also returned the SD card?

If any problem,please do not hesitate to contact us.

Best regards,

Elaine

chrs coleman?At :09/25/2013 02:49:38 PM

yes can you please send me my replacement

Adminstrator(elaine)?At :09/26/2013 03:56:11 AM

Dear chrs,

Thanks for your message ,

You will need to pay 8usd for it .

If any problem,please do not hesitate to contact us.

Best regards,

Elaine

chrs coleman?At :09/26/2013 03:34:08 PM

send me a full refund im not sending u any mre money

Adminstrator(elaine)?At :09/27/2013 03:35:35 AM

Dear chrs ,

Thanks for your message ,

I am sory we have already send you the new table ,we can not refund.

If any problem,please do not hesitate to contact us.

Best regards,

Elaine

chrs coleman?At :10/01/2013 12:40:40 PM

can you send me my sd card too?

Adminstrator(elaine)?At :10/09/2013 07:56:02 PM

Dear chrs,

Thanks for your message ,

You need cancel the claim in the paypal first ,then we can send to you .

If any problem,please do not hesitate to contact us.

Best regards,

Elaine

chrs coleman?At :10/18/2013 01:26:24 PM

i thought you already sent it now you havnt sent it and are holding it till i cancel claim. you are lyers paypal is refunding my money. you are scam artist.

chris coleman?At :10/18/2013 01:28:39 PM

Dear chrs ,

Thanks for your message ,

I am sory we have already send you the new table ,we can not refund.

If any problem,please do not hesitate to contact us.

Best regards,

Elaine

so which is it elaine its sent or not sent.

You are lying to me and why i dispute please tell me the truth if you lie and i get a free tablet im keeping it.

chrs coleman?At :10/18/2013 01:31:11 PM

you offer 20 dollars for two hundred in products. are you serious.

Now a tablet has been sent then not sent.

Now you want me to cancel paypal dispute *** no i will not cancell dispute your lying through your teeth

chrs coleman?At :10/18/2013 01:32:41 PM

ive sent you you're bad tablet and paypal has accepted my refund i dont 5 pennies for 200$

i will take my money back thnk you kindly.

LYING SCAM ARTIST CHINESE

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Anonymous
#819195

Dear customer,

We very much regret that the issue has occurred and want to offer our sincerely apologize. My colleague has been resent a new item to you after you returned.

If you still have not got he new package, we would appreciate you contact us, we would help you to get a refund as compensation. Thank you very much.

Kindly

Everbuying Customer Service Manager

aftersale01@everbuying.com

Anonymous
to EverbuyingCS #1097804

Order number EE1601030127449586

THIS MESSAGE FOR BOSS OR MANAGER ONLY WHO SPEAK ENGLISH PLEASE

THIS IS MY THIRD ASKING SAME QUESTION , PLEASE MAKE SURE ITS ANSWERED BY MANAGER

The tracking number you give me for FedEx is only when it arrive to USA and when it is in fedex hands , which it is not , WHICH SHIPPING COMPANY HAVE THE ITEM NOW AND HOW CAN I TRACK IT??? And also from your experience with this kind of item how long does it take for item to be in my hand ????

MY LOCATION IS not remote and there is no spcail holiday or weather problem and delivery from china has no problem to my location

As I mentioned before this item is very important because it is for sons birthday and this is why I paid extra shipping Incurance to make sure it's gets here on time as the ORGINAL agent promised me 7-14 days , PLEASE TELL ME WHICH COMPANY YOU USED TO SHIP ITEM TO USA ? And PLEASE ASK THEM WHEN ITEM WILL BE IN THE USA , it IS NOT FEDEX , PLEASE ASK THAT COMPANY TO GIVE THE TRACKING NUMBER BECAUSE AS YOU KNOW IN CHINA MOSTLY ALL THESE FORWARDING COMPANYS LIE SO PLEASE CALL THEM AND GET ME THE INFO

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